Last updated: March 2026
We collect information you provide directly to us when you submit a case or contact us, including your name, email address, phone number, country of residence, and details about the fraud you experienced. We also collect technical information such as IP addresses for security purposes.
We use the information we collect to assess and investigate your case, communicate with you about your case status, send you relevant updates and notifications, comply with legal obligations, and protect against fraudulent or illegal activity.
We do not sell, trade, or rent your personal information to third parties. We may share your information with law enforcement agencies when required by law or when necessary to investigate fraud, with legal professionals assisting your case with your explicit consent, and with service providers who assist us in operating our platform under strict confidentiality agreements.
All data transmitted to and from Shadow Vault Recovery is protected with 256-bit SSL encryption. We implement industry-standard security measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction.
We retain your personal information for as long as necessary to provide our services and comply with legal obligations. You may request deletion of your data at any time by contacting us at cases@shadowassetrecovery.com.
You have the right to access the personal information we hold about you, request correction of inaccurate information, request deletion of your information, object to processing of your information, and withdraw consent at any time. To exercise any of these rights, contact us at cases@shadowassetrecovery.com.
We use essential cookies to operate our website and analytics cookies to understand how visitors use our site. You can control cookie settings through your browser preferences.
If you have any questions about this Privacy Policy, please contact us at cases@shadowassetrecovery.com or call (682) 234-8482.